All items are checked and tested before being shipped to you. However, sometimes problems can occur which is why we have a very simple and transparent procedure for returns.
If you suspect a product to be faulty, please call or email us before you send anything back and we will try to diagnose the issue. Sometimes a suspected issue can be something very simple and quickly resolved.
If you have received a faulty product and require a repair or replacement, please send it back with a note detailing the following:
All items that are returned will be carefully inspected and dealt with appropriately.
Opticfire, 1b Watersmeet Rd, Lynmouth, Devon, EX35 6EP
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If you have a question or require more information about any of our products, please contact us. We know our products very well and will be happy to assist you.
Tel: 01598 753991 (Monday to Friday, 9am - 4.00pm)
Opticfire, Mighty Lights Ltd, 1b Watersmeet rd, Lynmouth, Devon, EX35 6EP